Please note that if this Privacy Policy is updated in the future, you will be notified by email or through a notice published on our website.
We are committed to respecting your privacy and protecting your personal data. This Privacy Policy explains how we use any personal information you provide to us through the website of Excellence Insurance Broker Company.
Collection and processing of your personal information
For the purposes of applicable data protection laws, we control the processing of personal data and information. Our legal basis for collecting and using your personal information depends on the information we collect and the specific context in which we collect it. We may process your personal data for the following reasons:
When we need to perform a contract that we are entering into or have entered into with you.
When you have given us permission to do so.
When processing is in our legitimate interests and does not override your rights.
For payment processing purposes.
To comply with applicable laws.
What types of personal information do we collect?
We collect certain basic information that you choose to provide to us through the website of Excellence Insurance Broker Company.
We may also collect personal information that you provide while we deliver services to you or perform our contractual relationship with you. In addition, we may need to use your personal information for audit purposes and to comply with our legal obligations under applicable legislation.
For more information about your legal rights regarding your personal information, please refer to the section below, “What are your rights as a data subject?”
Why do we collect personal information?
We use your data to:
Manage and maintain our services.
Inform you of changes to the services we provide.
Provide customer support.
Collect analytical data to help develop and improve our services.
Monitor the use of our services.
Detect and resolve technical issues.
Communicate with you.
How do we collect your personal data?
We collect data in two ways:
Data that you provide to us.
Data that we collect through third-party services.
We collect your data when you communicate with us to provide certain services, such as technical support and other services.
We may use third-party tools or analytics software to facilitate the operation and management of our website. These tools include cookies and other tracking technologies. These tools are created and managed by third parties outside our control; therefore, we are not responsible for information collected by such third parties, including how that information is used and protected.
With whom do we share the personal information collected?
We may engage third-party companies and individuals (“Service Providers”) to facilitate access to our website and make it accessible to everyone. We may share your personal information with and display it through these tools.
These Service Providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
What are your rights as a data subject?
Your data protection rights include:
The right to access your data.
The right to update or correct your data.
The right to object to the use of your data.
The right to restrict the use of your data.
The right to erase your data.
The right to opt out of the sale of your personal information to third parties.
How can you exercise your rights as a data subject?
You may submit a request to exercise your rights by contacting us at:
Please note that we may request verification of your identity before responding to such requests. You have the right to lodge a complaint with the relevant data protection authority regarding our collection and use of your personal information. For more information, please contact the local data protection authority.
We do not sell personal information to third parties for commercial or advertising purposes.
We do not disclose personal information to third parties for commercial or advertising purposes.
Storage and deletion of your personal information
We will retain usage data for internal analytical purposes. Usage data is generally retained for a shorter period, except where the data is used to enhance security or improve the functionality of our service, or where Excellence Insurance Broker Company is legally required to retain such data for longer periods.
We will store your personal information for the duration of the period during which we provide our services to you. Thereafter, we will delete all personal information in our possession, unless it is necessary to retain such information for a longer period to comply with applicable law or to resolve disputes.
Security of your personal information
We take appropriate technical measures to maintain the confidentiality and protection of your personal information in order to prevent loss, misuse, unauthorized access, or disclosure of such information. These measures include:
Encryption.
Anonymization.
Data management.
We are committed to keeping your personal information secure and confidential in accordance with this Privacy Policy, which is continuously updated to maintain high levels of security.
How can you submit a complaint or objection?
For complaints or objections, please contact us at:
If you have any concerns or believe that we have not complied with the Personal Data Protection Law, you may submit a complaint to the Compliance Department at: